Terms & Conditions
Enterprise:
Madn77 Brouwerijstraat 16, 1050 Ixelles, Belgium.
Email: hello@madn77.com
RPR: Brussels
Company number: 0687.898.363
VAT number: 0687.898.363
Article 1: General provisions
The e-commerce website of Madn77, a BVBA with registered office at Brouwerijstraat 16, 1050 Ixelles, Belgium, VAT BE0687.898.363, RPR Brussels, offers its customers the possibility to purchase the products from its web shop online.
These Terms and Conditions ("Terms") apply to every order placed by a visitor to this e-commerce website ("Customer"). When placing an order via the Madn77 web shop, the Customer must explicitly accept these Terms and Conditions, with which he/she agrees to the applicability of these Terms and Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, except if they have been explicitly accepted in advance by Madn77 in writing.
Article 2: Price
All prices are expressed in EURO, always including (Belgium) VAT and all other duties or taxes that are required by the Client.
If delivery costs are charged, this is mentioned separately. The indication of price only refers to the articles as described verbatim. The accompanying photos are designed for decoration and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalog and the e-commerce website are compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Madn77. Madn77 is only bound to an obligation of means with regard to the correctness and completeness of the information provided. Madn77 is in no way liable in case of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about eg ingredient, size, availability, delivery term or delivery method, we request the Customer to contact our customer service in advance.
The offer is valid as long as stocks last and can be adjusted or withdrawn at any time by Madn77. Madn77 can not be held responsible for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
Article 4: Online purchases
Madn77 has a webshop where products in a secure web environment, provided by Squarespace, can be purchased.
If a Customer places an order with Madn77, he will receive confirmation by e-mail. The order is complete and the agreement between Madn77 and the Customer is final as soon as Madn77 has received approval from the payment provider for your payment transaction.
The Customer has the choice between the following payment methods:
via credit card
via Bancontact / Mister Cash
via Idealo
via Paypal
Via bank transfer
Madn77 is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and execution of the agreement
We do our best to serve you well.
If you order something from us before 16:00 Monday to Saturday, we will hand over the package to our courier service the next day. The courier service is chosen in function of the country of destination and the selected delivery option by the Customer.
The delivery period depends on the selected delivery option (standard shipping within Belgium can take 3 to 4 working days, outside Belgium 5 to 8 working days). The additional shipping costs are shown as a separate amount during the check-out.
If we can no longer deliver an ordered product, you will receive your money back, or we will offer you a good alternative.
If a product is damaged or lost before it arrives at you or a designated recipient, that is our responsibility. Any visible damage and / or qualitative deficiency of an article or other shortcoming on delivery must be reported to Madn77 immediately, with picture, by the Customer.
The risk of loss or damage passes to the Customer from the moment he/she (or a third party designated by him/her, which is not the carrier) has received the goods physically.
Items ordered through this web store are delivered within and outside the EU, wherever possible.
Article 6: Reservation of ownership
The delivered items remain the exclusive property of Madn77 until the moment of full payment by the Customer.
The Customer undertakes, if necessary, to inform third parties of the retention of title of Madn77, eg to anyone who seized the articles that have not yet been paid for.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who, in their capacity as consumers, purchase items online from Madn77.
The Customer has the right to withdraw from the contract within a period of 7 calendar days without giving any reason.
The withdrawal period expires 7 calendar days after the day:
The above-mentioned cooling-off period commences on the day after the Customer, or a third party designated by the Customer in advance, who is not the carrier, has received the product, or:
a. if the Customer has ordered several products in the same order: the day on which the Customer, or a third party designated by him/her, has received the last product. Madn77 may, provided it has informed the Customer in a clear manner prior to the ordering process, refuse an order for several products with a different delivery time.
b. if the delivery of a product consists of several shipments or parts: the day on which the Customer, or a third party designated by him/her, received the last shipment or the last part;
c. in agreements for regular delivery of products during a certain period: the day on which the Customer, or a third party designated by him/her, has received the first product.
In order to exercise the right of withdrawal, the Customer must inform Madn77, Brouwerijstraat 16, 1050 Ixelles Belgium / hello@madn77.com via an unambiguous statement (in writing by mail or e-mail) of his/her decision to withdraw from the contract. The Customer can use the attached model withdrawal form for this purpose, but is not obliged to do so.
In order to comply with the withdrawal period, the Customer must send his/her notice regarding his/her exercise of the right of withdrawal before the withdrawal period has expired.
The Customer must return the goods without delay, but in any case no later than 7 calendar days after the day on which he/she has notified his/her decision to cancel the agreement to Madn77, to the address of the sender stated on the package. The Customer is on time if he/she returns the goods before the 7-calendar-day period has expired.
The direct costs of returning the goods are at the expense of the Customer.
If the returned product has been reduced in value in any way, Madn77 reserves the right to hold the Customer liable and demand compensation for any value reduction of the goods resulting from the Customer's use of the goods. goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.
Only items that are in the original packaging (returned as sold), together with all accessories, instructions for use and invoice or proof of purchase can be taken back.
If the Customer revokes the agreement, Madn77 will reimburse to the Customer all payments received by the Customer up to that time, including the standard delivery costs, within a maximum of 14 calendar days after Madn77 has been informed of the Customer's decision to terminate the agreement. In case of sales agreements, Madn77 can wait with the refund until it has received all the goods back, or until the Customer has shown that he has returned the goods, whichever comes first.
Any additional costs resulting from the Customer's choice for a different method of delivery than the cheapest standard delivery offered by Madn77 will not be refunded.
Madn77 will refund the Customer with the same payment method with which the Customer has performed the original transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged for such reimbursement.
The Customer can not exercise the right of withdrawal for:
the delivery of goods that spoil quickly or with a limited shelf life;
the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
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Article 8: Warranty
Pursuant to the law of 21 September 2004 concerning the protection of consumers in the sale of consumer goods, the consumer has statutory rights. This legal guarantee applies from the date of delivery to the first owner. Every commercial guarantee leaves these rights unabated.
In order to make use of the guarantee, the Customer must be able to present a proof of purchase. Customers are advised to keep the original packaging of the goods.
For items purchased online and delivered to the Customer's home, the Customer must contact the hello@madn77.com customer service and return the item at his expense to the address of the sender stated on the package.
Upon detection of a defect, the Customer must inform Madn77 as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been determined. Afterwards, no right to repair or replacement lapses.
The (commercial and / or legal) warranty is never applicable to defects arising as a result of accidents, neglect, falls, use of the article in violation of the purpose for which it was designed, non-compliance with the instructions for use or instructions, modifications or changes to the article, crackdown, poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 2 months following the date of purchase, if applicable delivery, are deemed to be no hidden defects, unless the Customer proves otherwise.
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Article 9: Customer service
The customer service of Madn77 can be reached via e-mail at hello@madn77.com. Any complaints can be directed to this.
Article 10: Sanctions for non-payment
Without prejudice to the exercise of other rights held by Madn77, in the event of non-payment or late payment from the date of the breach of contract, the Client will owe an interest of 10% per annum on the unpaid amount by operation of law and without notice. In addition, the Customer is legally and without notice a flat-rate compensation of 10% on the amount involved, with a minimum of 25 euros per invoice.
Notwithstanding the foregoing, Madn77 reserves the right to take back the (fully) paid items.
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Article 11: Privacy
The controller, Madn77 respects the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data.
The personal data communicated by the Customer will only be used for the following purposes: the execution of the concluded agreement, the processing of the order, sending of newsletters, advertising and / or marketing purposes.
The Client has a legal right to inspect and correct any personal data. Subject to proof of identity (copy of identity card), the Customer can obtain the written notification of his/her personal data free of charge via a written, dated and signed request to Madn77, Brouwerijstraat 16, 1050 Ixelles Belgium / hello@madn77.com. If necessary, the Customer may also request that the data be corrected that are incorrect, incomplete or non-pertinent.
The Customer can oppose the use of his data for direct marketing free of charge. To this end, the Client can always address Madn77, Brouwerijstraat 16, 1050 Ixelles Belgium / hello@madn77.com.
Madn77 will treat the data as confidential information and will not pass on, rent or sell it to third parties.
The Customer is responsible for keeping his/her login details confidential and the use of his/her password. His/her password is stored encrypted, so Madn77 does not have access to the password.
Madn77 keeps online (anonymous) visitor statistics in order to see which pages of the website are visited to which extent.
If the Customer has questions about this privacy statement, he/she can contact us at Madn77 - hello@madn77.com.
Article 12: Use of cookies
During a visit to the site, 'cookies' can be placed on the hard disk of the Customer's computer. A cookie is a text file that is placed by the server of a website in the browser of the computer of the Customer or on the mobile device of the Customer when a website is consulted. Cookies can not be used to identify people, a cookie can only identify a machine.
The following types of cookies are used on the Madn77 website:
'First party cookies' are technical cookies that are used by the visited site itself and which aim to make the site function optimally. Eg: settings that the user made during the previous visits to the site, or: a prefilled form with data that the user has done during previous visits.
'Third Party cookies' are cookies that do not originate from the website itself, but from third parties, eg an existing marketing or advertisement plug-in. Eg. cookies from Facebook or Google Analytics. For such cookies the visitor to the site must first give permission - this can be done via a bar at the bottom or at the top of the website, with reference to this policy, which does not prevent further surfing on the website.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" (text files placed on the Customer's computer) to help the website analyze how users use the site. The information generated by the cookie about the use of the website (including the IP address of the Customer) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how the Customer uses the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. Google will not combine your IP address with other data held by Google. The Customer may refuse the use of cookies by choosing the appropriate settings in the browser. Madn77 however point out that in that case the Customer may not be able to use all the features of this website.
The Customer may set up his internet browser in such a way that cookies are not accepted, that he/she receives a warning when a cookie is installed or that the cookies are subsequently removed from his/her hard disk. This can be done via the settings of his/her browser (via the help function). However, it must be taken into account that certain graphic elements can not appear correctly, or that certain applications can not be used.
By using our website, the Customer agrees to Madn77 use of cookies and gives the Customer permission to process the information by Google in the manner and for the purposes described above.
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Article 13: Adverse validity - non-renunciation
If any provision of these Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.
Failure at any time by Madn77 to enforce any of the rights listed in these Terms and Conditions, or to exercise any right thereto, shall never be regarded as a renunciation of such provision and shall never affect the validity of such rights.
Article 14: Change of conditions
These Terms and Conditions are supplemented by other conditions that are explicitly referred to, and the general terms and conditions of sale of Madn77. In case of contradiction, these Terms and Conditions prevail.
Article 15: Evidence
The Customer accepts that electronic communications and backups can serve as proof.
Article 16: Applicable law - Competent court
Belgian law applies, with the exception of the provisions of private international law on applicable law and with the exception of the Vienna Convention on international purchase agreements concerning movable property. Unless the Customer is a consumer, only the courts of the district Madn77 are competent in any disputes.